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How can we help?
ECHOage Benefits
How does my child benefit from having an ECHOage party?
How do I convince my child that it is ‘better’ to receive a group gift(s) that they choose than lots of smaller ones?
What if I love the idea of ECHOage but I am unsure about asking my guests to contribute funds online?
How do I as a parent benefit from having an ECHOage party?
What if I want to host an ECHOage party for my child but I'm afraid that my child will have a negative reaction to not receiving gifts at the party?
What do I do if I really want my child to host an ECHOage party but he/she simply will not give up on the idea of getting a pile of gifts?
What is the best thing about ECHOage?
Can i still use ECHOage if I don't have all the email addresses for my guests?
Do I need the whole class involved?
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ECHOage Basics
How does ECHOage work?
Can I still have the same great birthday party I am planning for my child if I use ECHOage?
How does my child get the birthday gift(s) and how does the charity get the donation?
What will my guests see when they RSVP to my child’s ECHOage party?
What DOESN’T ECHOage do?
Does ECHOage send my child a birthday gift?
Is ECHOage global?
Why is the program called ECHOage?
How do I contact ECHOage?
How do I get my child featured on the ECHOage blog?
Can I use ECHOage if I don't have email addresses for my guests?
Can I still use ECHOage if I don't have all the email addresses for my guests?
Is there a fee to use ECHOage?
How do I CANCEL my party?
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Guest Management
What do I do if my guest tells me they did not receive the ECHOage invitation?
What if my guests are not RSVPing to my child’s ECHOage birthday party?
What if the people I invite to my child's party don't want to pay online?
What if people bring money to the party instead of paying online?
Do the guests of my party receive a charitable tax receipt for their contributions?
When will I receive my guests receive their tax receipts from the charity?
What do I do if I don't receive my tax receipt from the charity?
What do I do if I can't find my invitation?
What do I do if I want to see a listing of all the ECHOage birthday parties my children were invited to?
Can i use ECHOage if I don't have all the email addresses of my guests?
What if I want to have an ECHOage party but I don't have all the email addresses for my guests?
When will I get my guests get their tax receipts?
Does ECHOage issue tax receipts?
Is the date on my tax receipt the date of my contribution?
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Contributions
What if we wish to donate all the funds raised at our ECHOage party?
What if we wish to donate to a charity that is not listed on the ECHOage website?
Who sends my guests the tax receipts and how long does it take?
Does the host or the guest of an ECHOage party get the tax receipt?
What if i accidentally paid twice and need a refund from ECHOage?
When will I get my tax receipt?
Does ECHOage issue tax receipts?
Is the date on my tax receipt the date of my contribution?
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Account Management
Is there a fee to use ECHOage?
What do I do if I was invited to an ECHOage birthday party and I lost or deleted my invitation?
How do I get the funds from ECHOage for my child’s gift?
Does ECHOage have a phone number?
Where can I find the Terms of Use and Privacy Policy?
If I unsubscribe from ECHOage communications, will I still receive birthday party invitations?
What is the processing fee for the charities who receive funds from ECHOage?
What are the criteria for partnership for charities wishing to join ECHOage?
Is there a membership fee for a charity to join ECHOage?
What if I am hosting a party for twins or triplets?
What if I want to have an ECHOage party but I don't have all the email addresses for my guests?
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Teacher Gifts
How does Teacher Gifts work?
Does the teacher choose what present they will get?
Does the teacher choose the charity?
How will the teacher know that they are getting a gift from us?
Does the teacher get money to buy a gift they wish to have?
Can the teacher send a thank you note to the class?
Why does ECHOage make everything so easy?
Is this an easy way to give the teacher a group gift?
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Still need help?
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